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How to change the account owner's details

To keep account access secure, check the email it's registered to

The account owner is the user who has access to the email address the account is registered under. Password recovery, cleanup confirmations, or copying a menu from the account can only be done via an email sent to that address.

Changing the owner

☝️ A new owner gets all the rights and capabilities of the account: payments, staff management, access to all data and integrations, and even the ability to delete the account.

When you transfer ownership, you're handing over full control of the account and all its data. Only grant access to people you fully trust.

How to add another owner

  1. Log into the Poster management console as the owner.
  2. Go to the Access → Employees tab and click Add.
  3. Enter the employee's name and phone number.
  4. In the Position field, select Owner from the list.
  5. Enter the new owner's email.
    📩 A one-time link will be sent to that email so the person can set a password and log in.
  6. In the POS Access block, enter a 4-digit PIN code for logging into the till.
  7. Click Save.

You can have multiple owners — this is convenient for business co-owners or for a manager and founder.

💡 After transferring rights, the previous owner still retains full access. If full access is no longer needed, go to Access → Employees in the management console and change their role from «Owner» to another one. This helps protect data and limits access to only the necessary sections.

You can also separate access to the management console and the POS register by creating custom positions with different access rights.