How to Write Off Items at the POS?

During a sale, ingredients are deducted from stock automatically. But when you need to write off items for other reasons — expired products, breakage, spillage, or similar — you can do it manually at the POS register.

To enable write-offs at the POS, connect the  Stock deductions app:

1. In the Poster management console, go to Applications → App Marketplace.
2. Select Stock deductions on the POS and click Connect.
3. Open Settings and choose who can write off items at the POS: all employees, or only employees with floor admin access.
4. Click Save.

Once connected, a waiter or cashier with the selected access level can write off items in the Poster app:

1. Open the Poster app.
2. Tap ≡ in the top right corner, then select Stock deductions under the Applications section.
3. Set the date and time of the write-off.
4. Select the storage location you want to write off from.
5. Add a write-off reason.
   ☝️ You can add new reasons or edit existing ones in the management console. Go to Inventory → Stock deductions→ Reasons, or open a write-off record and click Manage reasons.
6. Specify what you're writing off — product or ingredient — along with the quantity, and add any relevant notes.
   💡 If needed, you can collapse the write-off and finish it later; all filled fields will be saved.
7. Tap Save.

The write-off will appear in the management console under Inventory → Stock deductions, with a "from POS" note in the comments. All write-offs made at the POS are also saved under Applications → Stock deductions on the POS.

To check expected stock balances for products and ingredients after write-offs are applied, run an inventory check at the POS.