Protect specific actions on the Poster POS with an admin password. To do this, open Settings → Security in the management console and choose when the POS should ask for the password.
You can set an admin password for 10 actions:
- removing a product from an order;
- adding a discount;
- canceling a promotion;
- running a sales report;
- splitting an order between guests;
- closing an order;
- adding a customer;
- viewing the orders history;
- adding a supply;
- viewing the Devices section.
You can't set up an admin password request for any other actions on the POS or in the management console.
How to enable the admin password request
- Open Settings → Security in the management console.
- Scroll down to the Require admin password block.
- Select the required condition for each action.
- Click Save.
- Restart the POS: close the POS app and open it again.
After restarting, check the settings: perform a protected action on the POS while logged in as a waiter. The POS will ask for the adminr password.
How to disable the admin password request
To let employees perform an action on the POS without a password, set it to Never.
- Open Settings → Security in the management console.
- Scroll down to the Require admin password block.
- In the field for the required action, select Never.
- Click Save.
- Restart the POS: close the POS app and open it again to apply the changes.
💡 The Never value is available for all 10 actions and is set for them by default.
How to change the admin password
Open Settings → Security in the management console. At the top of the page, view or change the password in the Admin password field.
After changing the password, click Save and restart the POS so it starts working with the new password.
Is the admin password required for the Owner and employees with «Order administration» access?
Yes. Poster requests the admin password according to the settings in Settings → Security. This applies to employees with the Owner position and those whose position settings include the Order administration access right.
☝️ Exception – closing an order. The admin password will not be required when the Owner or employees with Order administration access close an order, regardless of the setting selected for the Closing an order action.
For other actions, such as deleting an item, clearing an order, or applying a discount, Poster will request the admin password according to the security settings.
What is the difference between «Edit and close all employees’ orders» and «Floor management» in position settings?
The Access → Positions tab includes two separate permissions for working in the Poster POS app:
- Edit and close all employees’ orders — allows employees to view, edit, and close their colleagues’ orders.
- Order administration — allows employees to manage employee shifts, edit and close receipts for all employees, and sort the menu in the POS app.
☝️ Even if an employee has either or both of these permissions enabled, Poster will request the admin password for protected actions according to the settings in Settings → Security.
Which actions you can protect with an admin password
Deleting an item from an order
In the When deleting an item field, choose when the POS should ask for the password:
- Always: the password is requested every time a product is removed.
- After a check is printed: the password is requested if a bill has already been printed for the order.
- After a ticket is printed: the password is requested if a ticket has already been printed for the order.
The same setting also applies to the Clear order button on the POS. If a password request is set for removing a product, it will also be requested when clearing an order. You can't set up the password separately for these actions.
Adding a discount
In the When adding a discount field, select:
- Always: the password is requested every time a discount is added.
- After a check is printed: the password is requested if a bill has already been printed for the order.
Canceling a promotion
In the When canceling a promotion field, select Always so the POS asks for the admin password to cancel bonuses or discounts on promotional products.
Generating a sales report
In the When running a report field, choose when Poster should ask for the password:
- Always: the password is requested every time a report is generated.
- For previous days: today's report opens without a password, but generating and viewing a report for any other day requires the admin password.
- For waiters report: the password is requested if the report is generated for all waiters at once. If the report is generated for a specific waiter, no password is requested.
Splitting an order between guests
In the When splitting an order field, select:
- Always: the password is requested every time an order is split.
- After a check is printed: the password is requested if a bill has already been printed for the order.
Closing an order
In the When closing a receipt field, select:
- Always: the password is requested every time an order is closed, including when accepting payment from a guest.
- Without payment: the password is requested if the order is closed using the Without payment method, for example, to treat a guest on the house.
☝️ Employees with the Owner position and Order administration access enabled in their position settings will be able to close receipts without being prompted for the admin password, regardless of the setting selected for the Closing a receipt action.
Adding a customer on the POS
In the When adding a customer from register field, select Always so new customers can be added on the POS only after entering the admin password.
Viewing the orders history
In the View orders history field, select:
- Always: the password is requested every time the receipt archive is opened.
- For previous days: receipts for the current day can be viewed without the admin password, but viewing receipts for any other day requires entering the admin password on the POS.
Adding a supply on the POS
In the When adding a supply on a tablet field, select Always so products can be added to storage from the POS only after entering the admin password.
Viewing the Devices section
In the When viewing devices field, select Always so only an admin can view the Devices section on the POS.
Which actions you can't protect with an admin password
In the Require admin password section of the management console, only the actions provided by the settings are available. You can select only one value for each action, so you can't combine multiple conditions in a single field.
You can't configure the admin password requirement:
- When adding, changing, or deleting the service charge percentage. There are no separate settings for requiring a password for these actions.
- Based on the receipt total. The password requirement doesn't depend on the order amount.
- Separately for a specific employee. The password requirement depends on the position's permissions. The POS doesn't require a password from employees with the Owner position or employees with the Order administration permission. For other employees, the password requirement follows the security settings.
- Separately for deleting an item and clearing an order. Both actions use the same field — When deleting an item.
To restrict employee access to sections of the management console, set up access rights for the employee's position in Access → Positions.