How to add service charge
Set up fixed service charge percent and Poster will automatically recount total sum of order with service charge included.
☝️ The Service charge setting is only available for accounts of type Cafe. For accounts of type Store, this setting is unavailable.
To add a service charge:
- Open the Settings → General tab in the management console.
- In the Service charge field, select a percentage rate from the list. For example, "10%".
- Click Save.

- Restart the POS. To do this, close and reopen the app so the settings data updates.
How to apply the service charge to an order at the POS
- Open the POS app.
- In the open order at the Register, tap • • • at the bottom left.
- Select Service charge.
- The Total due amount will automatically recalculate to include the set percentage.

Automatically apply the service charge to every receipt
If your location always applies a service charge, set it up to be added automatically to every receipt:
- Open the Settings → General tab in the management console.
- In the Register settings section, check the Apply service charge by default box.
- Click Save.

How to remove the service charge if it was added by mistake
- In the open receipt at the POS, tap • • • at the bottom left.
- Select Remove service charge.

How to view the total amount of the service charge
- Open the Reports → Receipts tab in the management console.
- In the top right corner, click the calendar and select a date or period.
- Scroll down and click Details.
- A summary table for the selected period will open. The total service charge amount is shown in the Service field.
Limitations
- Use this feature only in accounts of type Cafe. For type Store, the Service charge setting is unavailable.
- After changing the setting in the management console, restart the POS — close and reopen the app so the changes take effect at the POS.
- Choose the service charge only from the list of available values. Entering a custom percentage is not possible.