How to set up a printer at the POS

After connecting a printer, edit its settings at the POS to make it work the way you need.

To change printer settings:

1. At the POS, tap ≡ and select Devices.
2. Select the printer from the list and open its settings:
   — To avoid confusion between the receipt printer and the kitchen ticket printer, give them different names. Tap the printer name and enter a new one for example, "Kitchen ticket" or "Bar printer".
   — Enable the Bell toggle so the printer sounds an alert when a receipt or kitchen ticket has finished printing.
   — If you've connected a cash box to the printer, enabling the Cash box toggle will make it open automatically when a cash payment is processed.
   — Enable Quick print to simplify the receipt format and speed up printing.
   — To increase the font size on kitchen tickets, enable the Increased ticket font size toggle.
   — Adjust the paper width to help reduce the size of the printed receipt.

💡 Match the paper width to your printer model.

💡 If receipts are printing with garbled characters or symbols, follow these steps:

1. At the POS, tap ≡ and select Devices.
2. Tap the printer and select Settings.
3. Enable the Fast print toggle — a Code Page field will appear.
4. Enter  the Code Page.
5. Print a test receipt and check the result.

To make your receipt recognizable and include additional information for customers, customize your receipt template.