How to edit payment method in the closed order

You can change the payment method in a closed receipt only between the basic methods: Card, Cash, and Certificate.

Check both payment methods — the current and the new one:

if both methods are basic, you can change the payment method;
if at least one method is custom, such as Glovo, Bolt Food, or Bank transfer, you can't change the payment method. In this case, delete the receipt and create a new one with the required payment method.

For example, if the receipt is closed with Card and you want to change the payment method to Glovo, you can't edit the receipt.

In the management console, open Reports → Receipts.
Find the required receipt, click • • •, and select Edit.
Enter the amount in the field of the required payment method: Card, Cash, or Certificate. If the guest paid using several methods, split the amount between them. For example, for a $35 order, enter $20 in the Cash field and $15 in the Card field.
Click Apply.

After that, open the receipt in Reports → Receipts and check that the payment method has changed.

You can't change the payment method between a basic and a custom method. For example, Card → Glovo or Glovo → Cash.
If the current or new payment method is custom, delete the receipt and create a new one with the required payment method.
A deleted receipt doesn't disappear from reports. It remains in the list and is shown in red, but isn't included in revenue.

Change the payment method in a closed receipt only between Card, Cash, and Certificate. If the receipt was paid using another method, such as Glovo, or if you want to change the payment method to one of these other methods, delete the receipt and create a new one.