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How to add a comment to the ticket

Add comments to the tickets or products to share extra info with the chef or kitchen staff.

Add comments to the ticket to share extra info with the chef or kitchen staff. For example, "Without onion" or "Peanut Allergy".

To add a ticket comment:

  1. Tap ••• next to Send ticket in an open receipt.
  2. Tap Add comment in a pop-up window.
  3. Type a ticket comment and tap Send.

To add a product or dish comment:

  1. Click a product in the order.
  2. Add a comment to that specific product.
  3. Or change product quantity if necessary.
  4. Go back by clicking < Hide at the top left of the comment window.

Contact us in case of any questions or concerns including the printer setup! We're available in chat @joinposter.com and email contact@joinposter.com